Terms of Service

Last updated: 30 October 2026

These terms govern your use of Every Gathering (previously ourbigwedding.day; "the service"), operated by Lee James Apps ("we", "us", "our"), a sole trader based in the United Kingdom. By creating a hub, activating one, or using a hub as a guest, you agree to these terms.

1. What the service provides

Every Gathering gives you (the host) a personalised hub for your event — a wedding, birthday, christening, reunion, party, work event or similar — on a web address such as yourname.everygathering.com. It includes:

• A guest-facing website with your event details, RSVPs, menu choices, dietary and allergy collection, and private messaging
• An admin panel to manage guests, events, menus, seating, emails, exports and settings
• Email invitations, Save the Dates and guest sign-in by email and PIN
• Catering and guest exports in PDF, CSV and HTML

The service is provided "as is". We work hard to keep it reliable but cannot guarantee it will always be available.

2. Free setup, then a one-off activation

• Building your hub is free. You can add guests, events, menus, photos and your theme without paying, and no card is needed.
• Activation is a one-off payment of £49.99 (or the price shown when you activate), taken by Stripe when you choose to activate from your admin. Returning customers who sign up with the same email address pay the returning-customer price shown at the time.
• Activation unlocks sending invitations and Save the Dates, your public hub for guests, and the downloads (catering reports, seating chart, QR codes).
• There are no monthly fees or subscriptions. VAT is included where applicable.
• A hub that is never activated and isn't opened for 90 days may be deleted after we email you a warning and you don't sign in within 5 days.

3. How long your hub lasts

• Your hub stays live until 6 months after your event date. We email you 30 days and 7 days before it closes so you can download anything you want to keep.
• When it closes, the hub and its data are deleted. A backup archive is kept for up to 30 days in case of mistakes, then deleted.

4. Refunds

• If you change your mind, email lee@leejamesapps.co.uk within 14 days of activation and we'll refund the activation fee in full, no questions asked.
• Refunds go back to your card through Stripe and usually appear within 5–10 working days.
• This doesn't affect your legal rights as a consumer.

5. Your responsibilities

As the host (admin):

• You are responsible for the accuracy of what you enter (names, dates, venue details and so on)
• You are responsible for how you use your guests' data, including what you share with your venue or caterer
• You must only invite people you have a genuine reason to contact about your event
• You must not use the service for anything unlawful or abusive
• You must keep your admin password secure

As a guest:

• You must not try to access hubs or invitations that aren't yours
• You must not misuse messaging, song requests or photo uploads (spam, harassment, unlawful content)
• You must not try to guess PINs or get round our security limits

6. Data and privacy

We handle personal data as set out in our Privacy Policy. In short: the host is the data controller for their guests' data and we act as their processor; we never sell personal data; data is stored on servers in the UK and sent over HTTPS.

7. Your data is yours

• We claim no ownership of what you create (guest lists, your story, messages, photos)
• You can download your data at any time from your admin (PDF, CSV or HTML), including a guest list you can reuse for your next event
• If you'd like a complete raw copy, email us and we'll send it within 7 days

8. Intellectual property

• The Every Gathering platform (code, design and branding) belongs to Lee James Apps
• You have a non-exclusive, non-transferable licence to use it for the life of your hub

9. Availability and support

• We aim for high availability but occasional maintenance or outages can happen
• Support is by email from a real person (Lee) at lee@leejamesapps.co.uk; we aim to reply within one working day

10. Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect or consequential losses arising from use of the service
• Our total liability for any claim is limited to the amount you paid us for that hub
• We are not responsible for how the host uses or shares guest data once it has been exported

Nothing in these terms limits liability that cannot be limited by law.

11. Ending the service

• By you: you can delete your hub from your admin, or email us and we'll delete it
• By us: we may suspend or close a hub used in breach of these terms. We'll contact you first unless the breach is serious

12. Changes to these terms

We may update these terms. The date at the top will change, and we'll email active customers about significant changes.

13. Governing law

These terms are governed by the laws of England and Wales, and disputes will be dealt with by the courts of England and Wales.

14. Contact

Email: lee@leejamesapps.co.uk
Operated by: Lee James Apps (sole trader), Kent, United Kingdom